- Get started
Your feedback is important because it helps us improve IELE and the testnet. We have set up several communication channels to help with the process:
You can reach the developers of Cardano directly at the Telegram website. Just join the @CardanoDevelopersOfficial channel.
You can use Zendesk to inform IOHK Technical Support about any issues with the testnet. Report an issue by sending an email. This creates a ticket in Zendesk that the IOHK Technical Support team can respond to.
To raise an issue: Send an email to firstname.lastname@example.org
Please ensure that you specify the name of the testnet in your email. You will receive an automated email response with a URL that allows you to see and track your ticket.
Click the ticket URL in the automated email to visit the IOHK Technical Support page in Zendesk. Any open tickets are displayed in the ‘My Activities’ list in the IOHK Zendesk Help Center, where you can monitor the progress of tickets you have raised.